Frequently Asked Questions
Buying Prescription Drugs from Online Canadian Pharmacies
Q1: Do I need a prescription?
Q2: Will I get the same medications my doctor prescribed?
Q3: How do Canadian medications compare in quality to
International medications?
Q4: How can I pay for my order?
Q5: Why are prescription drugs so affordable in Canada?
Q6: Are there any hidden fees?
Q7: My spouse and I are ordering at the same time, can we save
money by having them shipped together?
Q8: Are there any limits on the quantity of medications I can buy
at one time?
Q9: Are there any limits on the type of prescriptions I can have
filled?
Q10: How long will it take for me to get my medication?
Q11: I don't live in the United States, can I still order?
Q12: What is your return policy?
Q13: How can I send my prescription to you?
CanadaDrugsOnline.com Answers
Q1: Do I need a prescription?
A: Yes. Like your local pharmacy, CanadaDrugsOnline.com requires a prescription
before it can provide your medications. Please send us your medical
practitioner's prescription. If you have submitted your Patient Information
Form and Authorization & Release Forms online, then you should include your
order ID number on the prescription when you send this to us
Back to Questions
Q2: Will I get the same medications my doctor prescribed?
A: Yes. CanadaDrugsOnline.com will fill your prescription as written by your
medical practitioner. If there is a lower cost generic drug available and your
medical practitioner allows, you will be dispensed the lower cost drug. Our
pharmacist will never change a drug without your physician's authorization.
Back to Questions
Q3: How do Canadian medications compare in quality to
International medications?
A: Canada has exceptionally high standards, a rigorous approval system and very
strict requirements for the manufacturing and sale of brand and generic
medications. These requirements are very similar to, and sometimes higher than,
those of other industrialized countries.
Back to Questions
Q4: How can I pay for my order?
A: CanadaDrugsOnline.com accepts Visa and MasterCard. We also accept certified
checks and money orders, however, these must clear your bank before the
medication will be shipped, thus delaying the arrival of your order. We do not
accept other credit cards or any other form of payment.
Back to Questions
Q5: Why are prescription drugs so affordable in Canada?
A: The price you pay for medications is less than in other countries because:
(1) The Canadian government regulates the cost of prescription drugs, keeping
prices down;
(2) There are more generic drugs (substitutes for brand name drugs) in Canada
than in other industrialized countries;
(3) The Canadian Dollar is weak in comparison to the UK Pound, the Euro and the
US Dollar
Back to Questions
Q6: Are there any hidden fees?
A: No you will only pay for the price of the medication and a single shipping
and handling fee of $10.00. There are no membership fees or additional charges.
Back to Questions
Q7: My spouse and I are ordering at the same time, can we save
money by having them shipped together?
A: Definitely! Just mention to the customer service agent that confirms your
order that you would like your orders shipped together and we will only charge
you a single $10.00 shipping and handling fee.
Back to Questions
Q8: Are there any limits on the quantity of medications I can
buy at one time?
A: Yes. Typical International Customs allow us to mail you up to a 90-day supply
of each drug per order for personal use only. If your physician writes a
prescription for more than a 3-month supply, CanadaDrugsOnline.com can process
refill orders as they come due. You can choose to have us send you the next
refill automatically just before your supply is scheduled to run out (ensuring
an uninterrupted treatment), or you can advise us when to send refills. There
are no restrictions on the number of types of drugs in each order.
Back to Questions
Q9: Are there any limits on the type of prescriptions I can
have filled?
Yes. CanadaDrugsOnline.com will not fill any habituating prescriptions. This
includes narcotics or controlled drugs, and benzodiazepine medications.
Back to Questions
Q10: How long will it take for me to get my medication?
A: Orders shipped from Canada will generally arrive within 5 - 14 business days.
Orders being shipped from an International location may 10 - 18 business days.
Back to Questions
Q11: I don't live in the United States, can I still order?
A: Yes we will ship to some countries other than the United States. Please keep
in mind that additional shipping charges will and shipping timeframes may vary.
If you would like more information about shipping to countries other than the
United States please email customerservice@canadadrugsonline.com.
Back to Questions
Q12: What is your return policy?
A: We do not accept returns for any product. Because we work in conjunction with
licensed pharmacies to protect the safety of you and other parties involved
once a prescription and non-prescription products have been dispensed it cannot
be retuned for any reason. Under the pharmaceutical law prescription drugs are
not returnable. All sales are final. The B.C. College of Pharmacists states
that once a medication has left the pharmacy, it cannot be returned for any
reason - Bylaw 5 (33. subsection 1) So before ordering (completing your order)
please consult with your physician regarding your medication.
Back to Questions
Q13: How can I send my prescription to you?
A: Your valid prescription must be either mailed to us or faxed from your Doctor.
Back to Questions
This
pharmacy is duly licensed in the province of British Columbia, Canada by the
College of Pharmacists of BC. If you have any questions or concerns you can
contact the college at: 200-1765 West 8th Ave Vancouver, BC Canada V6J 5C6.
http://www.bcpharmacists.org
|